Privacy Policy

1. Introduction

Kaiose ("Kaiose," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights as a user when you interact with our platform including our website (https://www.kaiose.com), and all associated software, tools, and services.By accessing or using the Kaiose platform, you agree to the practices outlined in this policy. If you do not agree, please refrain from using the platform.

We may update this policy periodically, and your continued use after updates implies acceptance of the revised terms.This Privacy Policy is governed by the Kaiose Terms of Service. Kaiose operates on software powered by GoHighLevel. Please refer to their Security Overview and Data Processing Agreement for additional information. Kaiose is a U.S.-based business operating under U.S. privacy and consumer protection laws. If you are a resident of the European Union, United Kingdom, or California, you may have additional rights under GDPR or CCPA, respectively. We take reasonable steps to comply with these legal frameworks where applicable.

2. Information We Collect

a. Information You Provide

Name, email address, and contact details
Payment information (processed via Stripe)
Data submitted via forms, surveys, or support chats

b. Information We Collect Automatically

IP address, browser type, device identifiersUsage data such as page views, click patterns, and time on site Interaction logs for support and performance analytics

3. How We Use Your Information

We use your data to:

Deliver and operate our services
Process transactions and manage subscriptions
Communicate with you (support, updates, and account-related notices)
Improve platform performance, security, and usability
Comply with legal and contractual obligations

4. Third-Party Integrations

Kaiose integrates with trusted third-party platforms to provide core functionality:

Stripe: Payment processing
Zapier / Make: Automation of workflows
Google Cloud & AWS: Secure infrastructure hosting
LeadConnector: CRM, messaging, and marketing automation
Fireflies / Whisper AI / ChatGPT: For AI-powered features like sales analysis and reporting

These providers may access limited user data solely to perform necessary services and are bound by confidentiality and data use agreements.

5. Usernames and Passwords

You are responsible for safeguarding your account credentials. We recommend using strong, unique passwords. If you suspect unauthorized access, change your password immediately.

6. Cookies and Tracking

We use cookies and similar tracking technologies to store preferences, analyze user behavior, and personalize your experience. You can manage cookie preferences via your browser settings.

7. Sharing Your Information

We do not sell or rent your personal information. We may share data:

With your consentWith contracted service providers (e.g., payment or email providers) To comply with legal requirements or protect platform security

8. Data Retention

We retain your data only as long as necessary to fulfill its purpose or to comply with legal obligations. You may request deletion of your personal data at any time (see Section 10).

9. Security

We maintain strict safeguards to protect your information.9.1 Infrastructure
Kaiose is built on HighLevel’s enterprise-grade infrastructure, hosted on platforms like Google Cloud Platform and Amazon Web Services. These partners uphold security standards such as ISO 27001 and SOC 2. We also use encryption, access control, and regular system audits to ensure data protection.

10. Your Rights

Depending on your location, you may have the right to:

Access and review your personal data
Correct inaccuracies
Request deletion of your data
Restrict or object to data processing
Request portability of your data

To exercise these rights, contact:
[email protected]

11. How We Protect Your Information

We take privacy seriously. Measures include:

Minimizing data collection
Regular deletion of unnecessary data
Secure systems, limited access, and employee confidentiality agreements
Ongoing risk assessments and internal training

12. Intellectual Property

Your Materials: Content you upload remains yours.
Kaiose License: You grant Kaiose a limited license to use your materials solely to deliver services.
Kaiose IP: All proprietary software, branding, and features developed by Kaiose remain our intellectual property.

13. Sale of Your Information

Kaiose does not sell or trade your personal data under any circumstances.

14. Children’s Privacy

Kaiose does not knowingly collect personal data from children under the age of 16. If such data is found, we will delete it promptly upon notice.

15. Changes to This Policy

We may update this policy from time to time. Significant changes will be posted to our website. Continued use after updates signifies your agreement to the revised terms.

16. Contact Us

For questions or concerns regarding this Privacy Policy or your data, please contact:[email protected]